Terms governing use of the First Family website and communications.

2. Eligibility

You must be at least 18 years old and legally able to enter into binding agreements to use this website, request services, or consent to communications.

3. Description of Service

First Family Insurance provides information and support related to health insurance options for individuals and families. Website content is intended to help visitors understand coverage topics, request contact, and communicate with our team about service needs.

4. User Conduct

• Provide accurate and current information when using forms or requesting communications.
• Do not use the website for unlawful, abusive, fraudulent, or disruptive activity.
• Do not attempt to interfere with site security, system functionality, or the experience of other users.
• We may limit or terminate access if these Terms are violated.

5. SMS Messaging Terms

We require your express written consent under the Telephone Consumer Protection Act before sending SMS messages. Message frequency varies based on your inquiry and service needs. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at hello@firstfamilybrokers.com. SMS support is available during normal business hours, Monday through Friday, 9:00 AM to 5:00 PM Central Time.

6. Voice Calls Terms

We require your express consent under applicable law before placing prerecorded or live marketing voice calls. Call frequency varies according to your service request and communication preferences. Carrier rates and fees may apply to voice calls. To opt out of future calls, reply STOP to an SMS from us where applicable or contact us directly at (954) 710-8625. For help, reply HELP or email hello@firstfamilybrokers.com.

7. Intellectual Property

All website content, text, graphics, branding elements, design, and underlying materials are owned by or used with permission by First Family and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from website materials without prior written permission.

8. Disclaimer of Warranties & Limitation of Liability

This website and its content are provided on an as is and as available basis without warranties of any kind, express or implied. To the maximum extent permitted by law, First Family Insurance disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. First Family Insurance will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or profits arising from website use.

9. Changes to Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after updates are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the applicable jurisdiction in which First Family operates, without regard to conflict of law principles. Any dispute relating to these Terms or use of the website must be brought in a court of competent jurisdiction in that venue.